Shipping policy
Shipping Policy
Thank you for shopping with Ranuzee. We are committed to delivering your orders safely and on time.
Order Processing
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Orders are processed within 1–3 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
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Within Pakistan: 3–7 business days
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Delivery times may vary depending on your location and courier service availability.
Shipping Charges
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Shipping charges are calculated at checkout.
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Free shipping may be available on selected orders or promotions.
Order Tracking
Once your order is shipped, you may receive a tracking number through SMS, email, or WhatsApp (if available).
Delivery Delays
Delivery may be delayed due to:
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Weather conditions
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Public holidays
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Courier service issues
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Incorrect shipping information provided by the customer
We are not responsible for delays caused by courier companies.
Incorrect Address
Please make sure your shipping address and contact details are correct before placing an order. We are not responsible for orders delivered to incorrect addresses provided by customers.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos of the package and products.
International Shipping
Currently, we may only ship within Pakistan unless otherwise stated.
Contact Us
For shipping-related questions, contact us:
Store Name: Ranuzee
Email: ranuzee.pk@gmail.com
Phone: 03004555444